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No-Shows: Boo!

No-Show-Boo

No-Show-Boo

New 2021 data shows which cities are most likely to pull a no-show for their beauty and wellness appointments – even though they’ve already prepaid for the appointment.

According to Booksy — a world-leading appointment booking platform and marketplace for service providers with tools such as calendar and appointment business management capabilities, payment processing, marketing tools, no show protection, and a responsive platform — customers in Minneapolis are mostly likely to dip out of pre-booked appointments with a cancellation rate of 2.37%.

BOOKSY ‘FLAKIEST CITIES’ RANKINGS

Cities ranked in order of highest percentages of no-shows.

  • 1. Minneapolis–St. Paul MN–WI Urbanized Area – 2.37%
  • 2. Milwaukee WI Urbanized Area – 2.19%
  • 3. Chicago IL–IN Urbanized Area – 2.14%
  • 4. El Paso TX–NM Urbanized Area – 2.11%
  • 5. Portland OR–WA Urbanized Area – 2.03%
  • 6. Austin TX Urbanized Area – 2.02%
  • 7. Louisville/Jefferson County KY–IN Urbanized Area – 2.02%
  • 8. Louis MO–IL Urbanized Area – 2.0%
  • 9. Riverside–San Bernardino CA Urbanized Area – 1.99%
  • 10. Phoenix–Mesa AZ Urbanized Area – 1.97%
  • 11. Nashville-Davidson TN Urbanized Area – 1.38%
  • 12. New Orleans LA Urbanized Area – 1.31%
  • 13. San Francisco Urbanized Area – 1.30%
  • 14. Cincinnati OH–KY–IN Urbanized Area – 1.22%
  • 15. Bridgeport–Stamford CT–NY Urbanized Area – 0.98%

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